Leading a Transformative Enterprise — The Conference Board

President & CEO Shana Hoffman shares Lucet's transformation journey for The Conference Board. This strategy and culture transformation journey included a critical M&A and a leadership evolution. Shana shares:

• How Lucet reduced employee exhaustion by 135 percent of its goal
• The action plan that increased employee understanding of corporate strategy by 130 percent of Lucet’s goal
• The leadership evolution from “directive” to “collaborative” that accelerated internal adoption
• The surprising cultural element that was significantly impeding Lucet’s transformation — and how they addressed it