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Leading a Transformative Enterprise — The Conference Board

President & CEO Shana Hoffman shares Lucet's transformation journey for The Conference Board. This strategy and culture transformation journey included a critical M&A and a leadership evolution. Shana shares:

  • How Lucet reduced employee exhaustion by 135 percent of its goal
  • The action plan that increased employee understanding of corporate strategy by 130 percent of Lucet’s goal
  • The leadership evolution from “directive” to “collaborative” that accelerated internal adoption
  • The surprising cultural element that was significantly impeding Lucet’s transformation — and how they addressed it